Learner Journey
The ISH24 Learner Handbook provides essential information to our students and clients, including:
- Enrolment & Booking Process
- Fees Payable
- Cancellation Policy
- Refund Policy
- ISH24 Facilities
- Assessment & Re-Assessment Process
- Learner Safety, Equity & Privacy
- Complaints & Appeals
Additional learner journey information is included in the policies available below.
Unique Student Identifier (USI)
A Unique Student Identifier (USI) is a reference number that gives each student in Australia a unique identity for their educational achievements.
From 1 January 2015 it is a requirement of the Federal Government that all students undertaking nationally recognised training will need to obtain a Unique Student Identifier (USI). This involves an easy online application. See USI Fact Sheet for information on how to apply for a USI or see here for additional information.
The USI creates an online record of a student’s qualifications and achievements, allowing them to access their training records and transcripts from one central location. It also makes it easier for employers and educational institutions to verify a student’s qualifications and track their progress throughout their education and career.
Create a USI
Creating a USI is free and can be done via the usi website
Find Your USI
If you already have a USI (or you’re not sure) you can find it here
WHS & Learner Privacy
Complaints & Appeals
Send us an enquiry
Our training calendar has options for both public and private training courses. Send us a message or give us a call at 1300 001 201 to find out the next available training dates and book into a course.
Or visit us at any of our office locations
Head Office – Bendigo:
10 Trantara Court, East Bendigo, VIC 3550
East Perth Office:
21 Joel Terrace, East Perth, WA 6004
Kalgoorlie Office:
265 Forrest Street, Kalgoorlie, WA, 6430